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OfficialSupportZendesk

Zendesk MCP

The official Zendesk MCP server provides integration with Zendesk's customer service platform. It allows AI models to manage support tickets, search user profiles, and access help center articles. This tool is essential for building AI-powered customer support assistants that can help resolve customer issues more efficiently.

How to Install

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1. Ensure you have an MCP client installed (e.g., Claude Desktop)

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2. Click 'Visit Source' below to get the code or package

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3. Follow the README instructions in the project

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4. Add the server configuration to your MCP client config file

Configuration Example (claude_desktop_config.json)

{
  "mcpServers": {
    "zendesk": {
      "command": "npx",
      "args": [
        "-y",
        "@modelcontextprotocol/server-zendesk"
      ],
      "env": {
        "ZENDESK_SUBDOMAIN": "YOUR_SUBDOMAIN",
        "ZENDESK_EMAIL": "YOUR_EMAIL",
        "ZENDESK_API_TOKEN": "YOUR_TOKEN"
      }
    }
  }
}

Key Features

Create, update, and list Zendesk support tickets

Search for users and customer information

Access and search help center articles

Manage ticket comments and status updates

Server Details

The official Zendesk MCP server provides integration with Zendesk's customer service platform. It allows AI models to manage support tickets, search user profiles, and access help center articles. This tool is essential for building AI-powered customer support assistants that can help resolve customer issues more efficiently.

Pricing

free

Tags

OfficialSupportZendesk

Visit Source / Official Link

Go to the official GitHub repository to view source code, documentation, and installation instructions.

GitHub Repository